Privacy Policy
Last updated: January 1, 2025
At SubFG Tracker, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our subscription management platform.
By using SubFG Tracker, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information
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Account Information: Name, email address, phone number, and password
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Profile Information: Profile picture, preferences, and settings
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Communication Data: Messages, support tickets, and feedback
Financial Information
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Transaction Data: Subscription payments, billing history, and spending patterns
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Bank Account Information: Account numbers, routing numbers (encrypted and tokenized)
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Credit Card Information: Card numbers, expiration dates (processed through secure payment processors)
Usage Information
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Device Information: IP address, browser type, operating system
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Usage Analytics: Pages visited, features used, time spent on platform
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Cookies and Tracking: Session data, preferences, and analytics cookies
2. How We Use Your Information
Service Provision
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Track and categorize your subscriptions automatically
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Send payment reminders and renewal notifications
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Provide cost analysis and spending insights
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Generate personalized recommendations through AI
Communication
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Send service updates and important notifications
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Respond to customer support inquiries
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Deliver marketing communications (with your consent)
Platform Improvement
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Analyze usage patterns to improve our services
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Develop new features and functionality
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Ensure platform security and prevent fraud
3. Data Security
🔒 Encryption & Protection
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256-bit SSL encryption for all data transmission
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AES-256 encryption for data storage
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Multi-factor authentication for account access
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Regular security audits and penetration testing
🏛️ Compliance & Certifications
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SOC 2 Type II certified for security controls
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GDPR compliant for European users
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CCPA compliant for California residents
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PCI DSS compliant payment processing
4. Data Sharing and Third Parties
Trusted Partners
We work with trusted third-party service providers to deliver our services:
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Plaid & Yodlee: Secure financial data aggregation
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Stripe & PayPal: Payment processing and billing
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AWS & Google Cloud: Secure cloud infrastructure
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SendGrid & Twilio: Email and SMS notifications
🚫 What We Never Do
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Sell your personal information to third parties
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Share your data for advertising purposes
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Access your accounts without explicit permission
5. Your Privacy Rights
📋 Access & Portability
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Request a copy of your data
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Export your subscription data
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Download your account information
✏️ Correction & Deletion
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Update incorrect information
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Delete your account and data
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Opt-out of marketing communications
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience and improve our services:
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Essential Cookies
Required for basic functionality and security
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Analytics Cookies
Help us understand how you use our platform
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Preference Cookies
Remember your settings and preferences
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Response Time: We typically respond to privacy inquiries within 48 hours.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform.
This policy was last updated on January 1, 2025
